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Security Systems in Houston
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Houston?

A security system should protect your home. But what actually transpires if your home security alarms go off in Houston? What should you do to be certain you and your family are taken care of?

The first thing to do is to remain calm. Remember that your around-the-clock monitoring professionals are always standing by to assist. Then proceed with the recommended actions to be ready for any urgent situation.

Our 24-Hour Specialists Are There For You

A 24-hour monitoring agent is alerted in an instant as soon as your Houston home security alarms go off. When a monitoring professional is notified, they will call you as quickly as possible to determine what caused the alarm. Your protection devices can go off for several different reasons, including:

  • Criminal activity

  • Fire

  • Flood

  • Alarm tripped by accident

In circumstances when a device was accidentally triggered—like not recalling that your sensors are armed when you unlock a door— an agent will contact you and find out if you need help. Supply them with your proper code, and they will deactivate the alarm.

If you have an urgent situation, the monitoring agent will send out your local emergency services, including police, fire, and EMS, to your home. They also have the ability to serve as your proxy in the event you are not on site. Your dedicated monitoring staff can also apprise emergency services on which security device was set off, giving them a forewarning for a potentially hazardous environment. Then the agent will stay on the line with you to keep you in control and inform you what the next steps should be.

Here’s What You Should Do if Your Alarm Goes Off In Houston

Waking up in the wee hours of the morning to a security warning going off can be incredibly scary—even moreso if you have no idea why it’s occurring. The most important thing you should do is remain calm and proceed with the following:

  • In the first place, move to a safe place. Collect your loved ones as quickly as possible and get into a shielded space within your residence or depart the home if needed. It's a natural response to feel like you need to deal with the problem in your home, but this is not the best course of action. Instead, concentrate on attempting to keep you and your family members protected and letting the authorities handle the problem.

  • Second, utilize your smartphone’s convenient security app to remain connected with your monitoring staff. They'll dispatch responders who will be in transit to your property in a matter of moments.

  • Third, keep in close contact with your monitoring agent and first responders. You have the ability to be conferenced in, so representatives of each team are talking together. Or, if you’re not able to be in direct contact with your emergency providers, you can still receive alerts via text. Even if your dealing with a false alarm, it's a good idea to maintain communications with all teams so you know what to do should an actual problem take place.

Be Prepared For All Security Risks in Houston with Secure24 Alarm Systems

From burglary attempts to flooding, Secure24 Alarm Systems works hard to make sure you and your family are secured. With 24/7 monitoring, smart locking systems, and a range of sensors, your home will turn into the secured refuge you intended it to be. Customize a comprehensive home security solution by completing the following form or call (713) 335-3438 to speak with a member of our team.

Get A Free Quote For Your Houston Home Security System
Fill out the form or call (713) 335-3438 to obtain your no-cost quote on an ADT monitored security system for your house.
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